IT support and services

More than 1,712 people trust us to keep their business running every day. You should join them

We fix your IT problems fast, increase productivity and connectivity in your business. Founded out of a need for reliable IT support and services for business owners like you, we can help with every aspect of IT, either as your partner or providing complementary support to your existing IT team.

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I want to change my IT support company

Feeling frustrated with your current IT service provider? We get you, your IT provider shouldn’t just be about the computer jargon, it should be about building trust and about knowing that we’ve got your back.

We want a long term relationship. We’re here to provide you with IT peace of mind so you know you’re covered for every kind of IT eventuality. We can become a part of the family, your answer and your solution by pre-empting problems and solving them before they even appear on your radar.

We don’t want to start listing our services and how amazing we are at our job (because no doubt, you’ve heard it all before from other IT providers). So instead, we’ll let our current customers do the talking themselves…

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The right approach to IT support

Standard IT Support Companies

bare minimum

Bare Minimum

Standard IT means fixing rather than innovating. Reactive support with no intention on preventing repeat issues.

lack of response

Lack of Response & Communication

Got an IT issue? You may be waiting a while as communication can be inconsistent and tickets can back up.

diluted support

Diluted Support

For some IT companies, your business is added to an already large pool of clients, your support and time becomes diluted. Not cool.

unable to scale

Struggle to Keep Up

You’re scaling up, you’re growing, you’re successful and your IT service is lagging behind and struggling to keep up.

The AGT Way

growing with you

Growing with you

Your IT investment should only add to your success and not take from your budget. It’s a collaboration, a partnership, when it works, it works fantastically well.

24-7 IT support uk

24/7 Availability*

If you need us, you’ve got us. All day, every day, our out of hours phone even rings on Christmas Day and we always aim for same-day resolutions *(Out of hours work available as an additional service)

priority it service

You are our priority

Your tech support is never diluted, you’re never back of the queue, we’ve got you covered.

we scale with your growth

We Scale with your Growth

We not only grow with you, we ensure we’re a driving force behind it. We celebrate your successes and take your IT to the next level with it.

SOS, our systems are down!

Panic stations! Alarms blaring! Systems are down! Huge project deadline fast approaching!

It’s ok, we can help with our three step approach!

get you it problems fixed

1

Firstly, take a breath and be assured that pretty much most things can be fixed.

Expert IT support blackpool

2

Our team of engineers are here and ready to roll, so simply give us a quick call or complete this form here.

IT support with a brew and a smile

3

Put the kettle on and know that we’re coming to save the day, you’ll be back up and running in no time.

Now that’s sorted, then how about a plan of action to ensure you’re covered for next time? Quite simply, our Support Packages are there to protect you and avoid any SOS calls. We become an extension of you and the team, your own IT service department on call and ready to go.

To give you an idea, here’s a video on how we came to the rescue for one of our clients recently

I just want to ask a question

If you’d like a chat about our services and an idea on prices then this is the section where we can help you. Complete our form below or give us a call, tell us what you’re looking for and we’ll get back in touch to provide you with the answers… sorted!

Contact

Book a 15 min discovery call with our company director, to find out if AGT can help you

Service Delivery KPIs

Our Performance in the month of June 2020

Service Desk Tickets

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Service Desk Tickets

low average waiting times

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Average Waiting Time

24 hour IT support blackpool

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Same Day Resolution

IT service support lancashire

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SLAs Met

great customer support

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Customer Retention

customer satisfaction

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Customer Satisfaction

Our Blog

Let’s Team Up!

AGT - Let’s Team Up!

Those awkward questions to ask your IT Support company Part 2

AGT - Those awkward questions to ask your IT Support company Part 2

Those awkward questions to ask your IT Support company – Part 1

AGT - Those awkward questions to ask your IT Support company – Part 1

What next for returning to work after lockdown?

AGT - What next for returning to work after lockdown?