Systems Engineer Bryan Chapman

Bryan is one of the first lines of response for your IT issues and can often save the day for you straight away with a remote fix or a simple solution, saving a day or more of downtime. Bryan also keeps a keen eye on making sure we’re keeping to our support timescales.

Systems Engineer Ed Neil

Ed is our all-seeing-eye who keeps watch over your networks, servers and workstations so he can spot, and solve, any potential problems before they happen. You may never know he’s there, but you’d soon miss him if he wasn’t.

(We’ll have a picture of Ed as soon as lockdown is lifted)

Systems Engineer Stuart Kelly

Stuart’s Day to day responsibilities include monitoring and managing clients networks, servers and workstations. – ensuring you remain productive and profitable.

(We’ll have a picture of Stuart as soon as lockdown is lifted)

Marketing Hannah Mclachlan

Hannah handles all of our marketing and branding. We would be lost without Hannah and her magic ways of promoting the company.

(We’ll have a picture of Hannah as soon as lockdown is lifted)

Operations Director William Thackray

William is always looking for the next big thing in technology and business. He’s the go-to guy for anything new and exciting in the world of IT, which is a pretty handy Director to have.

Financial Director John Tavernor

John is the MAN when it comes to all things finance and accounting, John ensures you’re not wasting money on unnecessary licences, software or hardware.

Founder Anthony Thackray

It all began with Anthony, who now supports our Directors William and John in growing AGT. Big fan of embracing change, providing unique IT support and ensuring we stay one step ahead of IT developments.

Looking for your next career in IT? Coming Soon...

Our Story

2004

    Anthony, As a 21 year old working 60hr weeks in two jobs, he fixed a co-worker’s PC and received a Thank You card with £30 in – That was his ‘This is it!’ moment.  He started researching and found a gap in the market installing home WiFi routers (Broadband providers used to provide only a USB modem or a non-WiFi router- neither of which were very good!)

2005

    In an old garage in Ltham St Annes AGT was founded – Anthony would travel around customer’s homes, replacing their broadband equipment with better performing, wireless-enabled devices. It was brilliant to see satisfied families able to use all their laptops and desktop computers (2005 flashback) on the WiFi and this ignited Anthony’s passion to focus on improving people’s lives with technology.

2008

    Shortly after, AGT started receiving enquiries from businesses looking for the above service so Anthony started studying servers and their operating systems, qualifying in a Microsoft course in 2008 and as a result, AGT signed their first large business client.

2009

    This year saw a big increase on the B2B side –  meaning AGT could continue improving the way people work in business using technology.

2009-2018

    Over the past 10 years we’ve been joined by William and John (both of whom are now Directors and Owners of the company). William is brilliant with the introduction of innovative and new technology, ensuring our customers take full advantage, including Office 365 and the Cloud. John is the man with the finance brain and ensures we stay cash-flow positive and keeps our budget planning in check and ensures clients aren’t paying too much for licenses and services.

Present

    We’ve now moved into bigger premises (see here) and designed our office exactly to our work and culture specifications. We solely focus on making our customers lives better with technology

    The rest, as they say, is History!

This Is What We Stand For

IT Solution provider

Evolve

The world of IT is ever changing with technology advancements (we’re still waiting on the flying cars though) and we’re proud to be on top of it. One step ahead is where you’ll find us, we embrace change and never want to stop learning or innovating.

cyber security training

Encourage Teamwork

Displaying Solidarity is essential to every working relationship and Teamwork for us means just that. Everyone chips in from ideas to problem solving and everything in between.

Approachable

Gone are the days of IT nerds and dark basement rooms (think Channel 4, IT Crowd?) That’s not us! Our office is brightly lit, and our conversation skills are top notch- we promise we’re a pretty friendly and approachable bunch.

Customer focused

We’re fully tuned into our customer needs and wants. We know we demand excellent customer service from start to finish so we’re adamant we provide exactly that for you too by putting ourselves into your shoes. We’ve even got some amazing testimonials to back that up if you fancy a gander…

business continuity management

Dedicated

Dedication to you and your project. We work tirelessly fuelled on biscuits and tea. We stay in touch and ensure you know where we’re at and what we’re doing. 100% of support tickets and projects are completed & documented from start to finish. Any questions? Call us, we love a chat!

The AGT Reading list.

Some of the best books we have read for business and personal development. Whatever you choose, your career will better for it!

A journey about passion for business and blowing the socks off customers with good service.

Exactly what the title says – An easy & proven way to build good habits  & break bad ones.

Classic, if you’re starting in business this is a must read.

Great book about automation and outsourcing tasks that you hate (in a nutshell!)

Amazing journey about Elon and the huge challenges he puts his loyal staff through.

Don’t be put off by the title, our director Anthony lives and swears by this book.

Arrange a FREE IT Audit

Get in touch to start improving your IT systems & productivity with AGT today

Contact Us

Our Blog

2020, what’s worked?

AGT - 2020, what’s worked?

5 key IT areas to address in 2021

AGT - 5 key IT areas to address in 2021

Why on earth would you work with an IT support company?

AGT - Why on earth would you work with an IT support company?

4 signs you’re under attack from Ransomwear

AGT - 4 signs you’re under attack from Ransomwear