The Grand Hotel

The Analysis

After the initial site survey it was discovered that the hotel currently had a mixture of wireless networks in place, one of which was starting to fail. Whilst on site it was also noted that the server cabinet and cabling could benefit from being relocated and re-cabled as well as implementing a new EPoS system, so this was also drawn up in the proposed solution.

The Solution

It was decided that the most efficient course of action would be to roll out a full managed system with multiple Wi-Fi access points throughout the hotel, utilising BT Infinity broadband lines to ensure sufficient bandwidth could accommodate heavy usage by the guests, not just in their rooms but around the hotel as well.

A new web-based EPoS backend server and network was set up on its own VLAN to ensure it had a secure and dedicated workspace. A new network switch was installed and the current till points were re-patched to it.

Setting up the new Wi-Fi system for the hotel could actually be done off-site, meaning all the work could be carried out at the AGT headquarters, then once it had been configured and tested, it could be moved straight into place at the hotel. Thus making the implementation extremely fast with minimal disruption to the hotels day to day working.

The Outcome

Utilising the many Wi-Fi access points, the hotel guests could now access the internet anywhere within the hotel and the hotels grounds without losing connection. A captive portal (or splash page) was created so that the guests could be authenticated prior to internet access being granted, giving that extra piece of security to the setup of the network.