Ensure your operations are protected, compliant with regulations, and in sync with IT assistance for insurance companies from AGT. We provide personalised installations, timely support, and strong systems, so your employees can serve policyholders with confidence.
Our IT support for insurance companies is trusted by businesses across various industries, delivering results you can rely on.
24/7
Remote IT support
85%
Reduction in IT Costs
99.9%
Uptime Guarantee
More than 1,712 people trust us to keep their business running every day.
Specialised IT Support for Insurance Companies
Insurance providers face immense pressure to process claims efficiently, safeguard confidential data, and navigate a complex regulatory landscape. Outdated systems, slow IT response times, and the escalating threat of cyber attacks can devastate both productivity and client trust, creating significant business risk.
AGT provides specialised IT support for insurance companies designed to turn these challenges into strengths. Our solutions are architected to accelerate your claims process securely and manage high volumes of sensitive data. We ensure your infrastructure is not only high-performance but also fully compliant with key regulations like the FCA and GDPR, allowing your firm to focus on policyholders with complete confidence.
Benefits of Our IT Support for Insurance Companies
Secure Customer Data
Insurance companies deal with extremely sensitive personal, medical, and financial data, and one breach can destroy years of customer trust and result in expensive regulatory action. We employ multi-layered security solutions, firewalls, endpoint security, encryption, and secure backups to prevent unauthorised access and preserve your reputation.
Stay Compliant with Confidence
With FCA regulations and GDP, compliance gets complicated, especially when systems are older or incorrectly configured. We configure your IT setup to meet today's regulations and provide continuous assistance to keep you from paying fines, keep audits easy, and meet the law.
Minimise Downtime
Unplanned outages damage productivity, cause delays in claims processing, inconvenience clients, and even compromise service agreements. Our IT support monitors your systems 24/7 for issues before they become worse, and we move quickly and get you back online with minimal interruption.
Scale Seamlessly Across Offices
Opening new offices or consolidating with another business can strain IT systems not initially built to support large volumes. We offer integrated, scalable IT support for insurance businesses, allowing you to have consistent access, centralised management, and consistent performance as your business grows.
Support Remote Teams
Insurance firms are employing flexible work models, so they cannot solely rely on office arrangements anymore. We implement encrypted VPNs, secure cloud applications, and device policy rules to enable workers to be productive and comply with regulations while working remotely.
Get Fast, Reliable Help When You Need It
IT issues can bring your day to a screeching halt, and delayed response times make it even worse. Our UK helpdesk responds in seconds, and most issues are resolved on the same day, keeping you productive and your employees efficient.
Here at AGT, we don't just pass tickets around, we fix them. Every request is handled by experienced engineers and not call handlers to ensure that we fix the issue the first time.
Whether handling ordinary hiccups or more complex issues, you can expect real-world results that enhance your team's performance.
Support That Fits the Way You Work
Whether you require fully outsourced IT or augmentative support to complement your internal staff, our offerings are designed to fill the gaps where you need them.
We're agile, responsive, and there when you need us. Whether you're expanding rapidly or simply require some added technical oomph, we're prepared to grow with you.
Reliable Tools & Systems
We use industry-standard tools and processes to offer secure, reliable, and transparent IT support.
From endpoint protection and remote monitoring to real-time reporting, every aspect is tailored to keep your systems in good health and reduce your downtime.
Built for Long-Term Growth
From day one and beyond, we approach your infrastructure strategically, seeking opportunities for improvement, not cosmetic repairs.
Our solutions are designed to optimise, standardise, and future-proof your system, making IT a growth driver, not an impediment.
For modern insurance firms, technology is the backbone of every policy written and every claim processed. Imagine a day with zero downtime, where your team can access client data instantly, communicate securely, and process renewals without a single IT hitch, all while meeting stringent FCA compliance standards.
This isn’t just a hypothetical. It’s the tangible outcome we deliver for our insurance partners. We replace system vulnerabilities and communication gaps with a resilient IT strategy built for the high-stakes insurance industry. The featured story details exactly how we put these principles into practice for a company just like yours.
Do you prefer FCA-regulated companies that offer insurance?
Yes, we work with FCA-regulated firms and have all IT systems in place to ensure compliance with the regulations. We will also help you establish a record and data policy to ensure compliance with requirements.
How do you secure sensitive information regarding policyholders?
We protect all client data using encryption, secure backups, and strict access controls. Our solutions are built to minimise risks and follow industry best practices for data management.
Can you assist us if we have offices elsewhere?
Yes, we assist multi-location insurance companies with a centralised solution. Our solutions allow you to enjoy secure access, stable system performance, and consolidated support, regardless of the number of branches you have.
Do you provide out-of-hours support for urgent problems?
Yes, we have a 24/7 support team to deal with critical situations. We realise that sometimes downtime can happen outside office hours, and we do our best to resolve the issues as soon as possible.
Can you interface with our existing policy and claims handling systems?
We frequently use insurance software from third parties and our own systems. Whether you access it online or have it installed on-site, we ensure it integrates well and helps your staff use the tools competently.
What if underwriters or adjusters need secure remote access?
We provide secure VPNs and mobile access, so your employees can work anywhere safely. From processing claims to making policy adjustments, your employees can remain connected while working remotely.
How fast do you respond to IT support queries?
Our average response time is three seconds, and problems are resolved on the same day. We work towards rapid turnaround so that claims, underwriting, and client service can function smoothly.
Do you offer backups and disaster recovery?
Yes, we conduct regular automated backups and have a full disaster recovery plan. This keeps your company running and prevents any policy or claims information from ever being lost if the systems fail.