IT Support for Manufacturers

Get rock-solid and reliable IT support engineered specifically for manufacturers that protects operations, protects systems, and eliminates downtime on factory floors, offices, and warehouses.

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Our IT support for manufacturing companies is trusted by businesses across various industries, delivering results you can rely on.

24/7
Remote IT support
85%
Reduction in IT Costs
99.9%
Uptime Guarantee
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More than 1,712 people trust us to keep their business running every day.
Right Laurel

Specialised IT Support for Manufacturing Companies

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In production, downtime is lost money by the minute. AGT’s IT support for manufacturers is designed to meet the intense needs of production facilities—keeping factory floor machinery running, protecting sensitive information, and defending networked connections from warehouses to facilities.

We understand the unique complexity of the modern factory, specializing in the secure convergence of Information Technology (IT) and Operational Technology (OT). We provide customized support for everything from your office network to your factory floor SCADA platforms. AGT enables you to stay up and running, secure, and responsive, regardless of whether you’re opening new sites or automating new processes.

Benefits of IT Support Enabling Continuous Production

Checklist

Prevent Expensive Production Stoppages

IT failures on the shop floor can bring operations to a complete standstill. We provide swift remote and on-site support—with response times guaranteed by a formal Service Level Agreement (SLA)—to minimize downtime and get you back to full production.

Migration

Upgrade Your Infrastructure To Accommodate Rising Demand

Ageing technology slows down manufacturing and may restrict efficiency. We renew and maintain your systems to obtain the manufacturing performance of the current time.

Hybrid Azure

Secure Operations Against Cyber Attacks

Manufacturing systems themselves are increasingly vulnerable to attack. We provide industrial-strength security, backups, and access controls to protect your operations.

Manager

Maintain Your Staff Without Hiring IT Staff

Few plants have full-time IT personnel. We are your outside IT ally, taking care of everything from upgrades to compliance reporting.

Security

Enhance Inter-Connectivity Among Your Sites

Weak connections break processes among departments or facilities. We provide and maintain solid-wired and wireless networks across your plant.

Why Work With Us

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A Service That Actually Resolves the Problem

Here at AGT, we don't just pass tickets around, we fix them. Every request is handled by experienced engineers and not call handlers to ensure that we fix the issue the first time.

Whether handling ordinary hiccups or more complex issues, you can expect real-world results that enhance your team's performance.

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Support That Fits the Way You Work

Whether you require fully outsourced IT or augmentative support to complement your internal staff, our offerings are designed to fill the gaps where you need them.

We're agile, responsive, and there when you need us. Whether you're expanding rapidly or simply require some added technical oomph, we're prepared to grow with you.

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Reliable Tools & Systems

We use industry-standard tools and processes to offer secure, reliable, and transparent IT support.

From endpoint protection and remote monitoring to real-time reporting, every aspect is tailored to keep your systems in good health and reduce your downtime.

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Built for Long-Term Growth

From day one and beyond, we approach your infrastructure strategically, seeking opportunities for improvement, not cosmetic repairs.

Our solutions are designed to optimise, standardise, and future-proof your system, making IT a growth driver, not an impediment.

Featured Case Study

In modern manufacturing, every second of uptime counts. Imagine a production line where operations run without costly IT interruptions, your supply chain data is always accurate, and your designs are both secure and readily available to your engineers.

This isn’t just a hypothetical. It’s the tangible outcome we deliver to our manufacturing partners. We replace operational risks and system failures with a robust IT strategy designed to support the critical demands of your industry, ensuring maximum productivity and output. The featured story below details exactly how we put these principles into practice for a company just like yours.

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FAQs

Can AGT support factory floor systems and SCADA?

Yes, we offer support for both factory management systems and specialised SCADA setups employed in contemporary manufacturing.

What security measures do you offer manufacturers?

We provide a multi-layered security approach including firewalls, endpoint security, and access controls designed for industrial environments. Our strategies align with best practices and recognized standards like IEC 62443 to protect your critical OT and IT systems.

Can you work with legacy and modern equipment?

We bridge gaps between legacy infrastructure and leading-edge technology and construct efficient hybrid IT infrastructures.

Do you offer on-site support when needed?

Yes, AGT offers hardware support and aid both remotely and on-site for serious problems.

How do you help with system upgrades or expansions?

We do all the planning and installation through scaling networks and cloud adoption to enable growth in multiple locations.

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