Outsourced IT Support

Eliminate unpredictable IT costs and operational disruptions. 

Our outsourced IT support seamlessly manages your technology infrastructure, allowing your team to focus on core business objectives and serving your clients.

Our Outsourced IT Support consulting is trusted by businesses across various industries, delivering results you can rely on.

24/7
Remote IT support
85%
Reduction in IT Costs
99.9%
Uptime Guarantee
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More than 1,712 people trust us to keep their business running every day.
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Strategic Outsourced IT Support
That Drives Results

In today's competitive landscape, technology must be a catalyst for growth, not a source of friction.

What we specialise in

High-performance IT infrastructure provides a critical advantage, enhancing security, enabling scalability, and driving operational efficiency. Achieving this requires specialised expertise that goes beyond day-to-day fixes.

Why this approach matters?

At AGT, our expertise lies in delivering strategic outsourced IT support that aligns with your core business objectives. AGT's certified engineers act as your dedicated technology partners, developing IT roadmaps and implementing robust solutions to fortify your operations.

We provide the deep technical knowledge necessary to transform your IT from a cost center into a true business asset—that is the AGT difference.

Outsourced IT Support
Engineered for Business Continuity

maximum it security

When your system fails during a critical deadline, you need more than an impersonal ticket number—you need a dedicated expert who understands your business.

That is the standard of care AGT’s outsourced IT support provides. We integrate with your business as a true technology partner, with specialists experienced in everything from server diagnostics to urgent security threats.

While our rapid response is crucial, our primary value lies in prevention.

Through proactive monitoring and strategic maintenance, we solve problems before they impact your operations, delivering a stable and secure IT environment you can always depend on.

Benefits of AGT Outsourced IT Support

Choosing strategic outsourced IT support delivers far more than simple technical fixes. With us, your firm gains the flexibility and technological power to enhance productivity, drive growth, and sharpen your competitive edge.

Checklist

Cost Savings

Eliminate the high overhead of hiring, training, and retaining an internal IT department.

Our outsourced IT support provides access to a full spectrum of certified expertise for a predictable, fixed monthly cost, optimizing your budget and ending surprise expenses.

Migration

Access to Expertise

Technology evolves at a rapid pace. Our outsourced IT support provides immediate access to a dedicated team of specialists in cloud infrastructure, cybersecurity, and network management, ensuring your business is always supported by high-level, certified professionals.

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Seamless Scalability

Your IT needs to scale with your ambition. Our outsourced IT support model is designed for agility, flexing to meet your changing requirements.

We provide the precise resources you need during periods of growth, ensuring perfect alignment with your business trajectory.

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Enhanced Security

Proactively defend your business against escalating cyber threats. Our outsourced IT support implements a robust, multi-layered security framework, providing continuous monitoring and threat management to safeguard your critical data, protect your reputation, and ensure business continuity.

Security

Focus on Core Business

Free your team from time-consuming technical issues and allow them to focus on revenue-generating activities.

We manage your entire IT infrastructure with our outsourced IT support, ensuring operational efficiency and maximizing your team’s productivity and strategic focus.

Why Work With Us

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A Service That Actually Resolves the Problem

Here at AGT, we don't just pass tickets around, we fix them. Every request is handled by experienced engineers and not call handlers to ensure that we fix the issue the first time.

Whether handling ordinary hiccups or more complex issues, you can expect real-world results that enhance your team's performance.

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Support That Fits the Way You Work

Whether you require fully outsourced IT or augmentative support to complement your internal staff, our offerings are designed to fill the gaps where you need them.

We're agile, responsive, and there when you need us. Whether you're expanding rapidly or simply require some added technical oomph, we're prepared to grow with you.

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Reliable Tools & Systems

We use industry-standard tools and processes to offer secure, reliable, and transparent IT support.

From endpoint protection and remote monitoring to real-time reporting, every aspect is tailored to keep your systems in good health and reduce your downtime.

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Built for Long-Term Growth

From day one and beyond, we approach your infrastructure strategically, seeking opportunities for improvement, not cosmetic repairs.

Our solutions are designed to optimise, standardise, and future-proof your system, making IT a growth driver, not an impediment.

FAQs

What is outsourced IT support?

Outsourced IT support means hiring an external company to manage your IT infrastructure. It includes helpdesk services, proactive monitoring, troubleshooting, and long-term planning, without the need for an internal IT department.

How can outsourced IT support benefit my business?

It reduces your workload, cuts unnecessary expenses, and gives you access to highly skilled professionals. You'll spend less time firefighting tech issues and more time growing your business.

Is outsourced IT support suitable for small businesses?

Yes, smaller businesses often lack the resources for a full in-house IT department. Our outsourced IT support is designed for flexibility and value, especially for SMEs looking to grow sustainably.

How quickly can AGT respond to IT issues?

We pride ourselves on fast, responsive support. Our helpdesk is active 24/7, and critical incidents are prioritised to minimise disruption to your business operations.

Can AGT provide support for specific software or systems?

Yes, our team is experienced with a wide range of platforms, cloud services, and business-critical applications. We adapt our outsourced IT support to fit your exact system environment.

We deliver a full range of services

IT Infrastructure Services

AGT delivers powerful IT infrastructure services designed to your business needs, ensuring security, performance, and scalability.

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Remote IT Support

Access dedicated remote IT support services from AGT. We resolve technical issues quickly—anytime, anywhere—so your business runs smoothly.

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Server Support

AGT's server support ensures uptime, security, and performance. Get fast, proactive solutions to keep your server infrastructure running.

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Network Support Services

AGT offers network support services designed to your needs to optimise speed, reliability, and security for your business networks.

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Our Blog

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The importance of speedy broadband for your business

AGT - The importance of speedy broadband for your business

Qlocker security threat targets random businesses

AGT - Qlocker security threat targets random businesses

Computer support investment worth £1.2bn at Met Office

AGT - Computer support investment worth £1.2bn at Met Office