Business IT Support

Your business deserves an industry-specific business IT support customised to its needs, staying compliant, connected, and open for business without taking time for generic solutions.

We resolve daily tech issues, reduce downtime, and strengthen your online infrastructure to get your teams up and running and your systems secure.

Personalised Business IT Support for Every Sectors

We provide customised business IT support specific to your business’s operations, whether you’re handling client information, working from scattered locations, or navigating compliance with rapid operations.

From lightning-quick problem-solving to long-term strategic planning, we collaborate with your team to avoid problems before they ever get underway.

Our account-based solutions are tailored for accountants, medical professionals, attorneys, and thousands more, merging practicality with true knowledge of your day-to-day technology needs.

IT Support For Accountants

Protect client data and systems with IT services tailored for financial institutions. We support tax software, grant safe access to files, and back up so your business can keep running, and your data protection needs are always covered.

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IT Support For Insurance Companies

From claim processing systems to secure client engagement, we offer insurance providers responsive IT support. Our team manages system availability, data compliance, and cloud applications to allow your employees to serve clients better and less often.

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IT Support For Construction

We manage cloud collaboration apps, remote device setup, and site-to-site network connectivity, so your teams stay connected, even in high-demand environments.

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IT Support For Solicitors And Legal Firms

We provide law firms with secure file handling, compliance support (including GDPR), and hassle-free communications solutions, keeping your legal process running smoothly, confidentially, and in safe keeping from risk.

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IT Support For Healthcare

Our IT support includes secure data storage, EHR systems, and NHS Digital and UK health data standards compliance, so you can focus on patient care, not IT frustrations.

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IT Support For Retail

We assist with the management of POS systems, inventory software, payment security, and in-store Wi-Fi to provide secure uptime during high volumes and continuous system availability for online and physical stores.

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IT Support For Professional Services

With us, your business-critical applications stay online and up to date. We handle software integration, remote team tools, and secure cloud access so you can deliver to customers.

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IT Support For Manufacturers

We help you manage systems, protect industrial networks, and streamline internal processes. From ERP software to machine-to-cloud integration, we offer tailored support that keeps pace with your factory floor's rhythm.

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Why Work With Us

Growing With You

A Service That Actually Resolves the Problem

Here at AGT, we don't just pass tickets around, we fix them. Every request is handled by experienced engineers and not call handlers to ensure that we fix the issue the first time. Whether handling ordinary hiccups or more complex issues, you can expect real-world results that enhance your team's performance.

24/7 Support

Support That Fits the Way You Work

Whether you require fully outsourced IT or augmentative support to complement your internal staff, our offerings are designed to fill the gaps where you need them. We're agile, responsive, and there when you need us. Whether you're expanding rapidly or simply require some added technical oomph, we're prepared to grow with you.

Priority

Reliable Tools & Systems

We use industry-standard tools and processes to offer secure, reliable, and transparent IT support. From endpoint protection and remote monitoring to real-time reporting, every aspect is tailored to keep your systems in good health and reduce your downtime.

Scalable Support

Built for Long-Term Growth

From day one and beyond, we approach your infrastructure strategically, seeking opportunities for improvement, not cosmetic repairs. Our solutions are designed to optimise, standardise, and future-proof your system, making IT a growth driver, not an impediment.

Our Partnership Network Comprises the Largest Specialist Technology Firms Delivering Pioneering Security Solutions

How Our IT Support Works

Whether it's a system failure or a recurring IT issue, we're ready to act. This is how our step-by-step support process ensures rapid fixes and long-lasting reliability:

Step 1 – Report
Step 2 – Resolve
Step 3 – Review

Step 1 – Report the issue

Start by contacting our Manchester help desk or completing our online form. You will be directed to a trained technician who will note the issue, assess its priority, and initiate some initial diagnostics. We aim to contact you quite quickly, usually within an hour, especially for business-critical problems affecting your business.

Step 2 – We investigate and resolve

Our engineers access your system remotely or visit you on site, as best suited to the fault. We find the cause, not the symptoms. We keep you informed at every step, document the repair, and test thoroughly before reporting back on the solution.

Step 3 – Future planning and preventative review

Once your systems are functioning, we will audit what went wrong. If the problem reveals greater risks, we recommend appropriate measures to avert recurrence, whether through revised software, improved backups, or adjustments to infrastructure. You can also purchase an ongoing support package to reduce the risk of future disruption.

Testimonials

AGT have integrity, they're easy to work with, they're responsive and they're reliable.

Shelley Perry – Breathe Therapies
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AGT are friendly, approachable and very responsive.

Richard Webb – The Grand Hotel
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The team at AGT offer amazing IT support. Very responsive, fast and knowledgeable. I would highly recommend AGT to any business that needs anything IT support or services related.

Code Galaxy
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Fantastic service, very efficient and professional. Would highly recommend.

Illuminate Mental Health

We have been working with AGT for over 6 months and we couldn't get any better than them. No matter when you call or email, they make you feel like the priority.

Liz Northwood – PMR Solicitors

Fantastic support from AGT. William was so helpful, and Anthony helped set up our system efficiently and quickly. Highly recommend.

Gerrards Auction Rooms

AGT are my complete outsourced IT Department.

Mike Brennand – Alfresco Brands
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FAQs

Do you offer industry-specific support packages?

Yes. We construct support around your industry's needs. Whether in healthcare and finance, law and manufacturing, we tailor our approach to your operations, systems, and compliance requirements.

Is your IT support national for your business?

Although we're North West-focused, we serve clients all over the UK using a combination of on-site and remote software. Regardless of where your staff is located, we can keep your systems running.

Can you accommodate hybrid or remote teams?

Yes. We help businesses transition to hybrid work with secure VPNs, cloud-based platforms like Microsoft 365, and remote support tools so your people can work away from the office without technical interruption.

What response times are to be expected?

We give high priority to urgent cases and respond within hours, usually sooner. Our business customers enjoy dedicated support engineers, rapid turnaround, and proactive system monitoring to detect problems before they become critical.

IT Service Locations

We support businesses with IT services across the Midlands, Yorkshire, and North of England.

Manchester

Manchester

Our specialised managed IT services ensure your teams operate efficiently and stay ahead.

Preston

Preston

Our range of expert IT services will keep your Leeds teams running at pace.

Blackburn

Blackburn

In London, our managed IT support combines cutting edge technology with tailored solutions, keeping businesses agile in a fast-paced city.

Our Blog

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The importance of speedy broadband for your business

AGT - The importance of speedy broadband for your business

Qlocker security threat targets random businesses

AGT - Qlocker security threat targets random businesses

Computer support investment worth £1.2bn at Met Office

AGT - Computer support investment worth £1.2bn at Met Office