In healthcare, downtime risks patient lives and compromises confidential data. Our healthcare IT services deliver maximum uptime and security for your critical systems, ensuring your team can provide uninterrupted, life-saving care with total confidence and compliance.
Our IT support for healthcare institutions is trusted by businesses across various industries, delivering results you can rely on.
24/7
Remote IT support
85%
Reduction in IT Costs
99.9%
Uptime Guarantee
More than 1,712 people trust us to keep their business running every day.
Specialised IT Support for Healthcare Institutions
AGT delivers healthcare IT services that combine speed, security, and compliance, backed by a 24/7 UK-based helpdesk. Our clinically informed engineers resolve issues quickly, with turnaround times guaranteed by a formal SLA and a first-time-fix approach for critical clinical needs.
We support EHR systems, patient portals, and medical devices to ensure reliable performance across your practice. From secure cloud hosting to compliant backup solutions, we align your infrastructure with NHS DSP Toolkit and GDPR standards. Our scalable services grow with your organisation—without locking you into long-term or restrictive contracts.
Benefits of Healthcare IT Support Services
Faster, Modern Systems That Support Patient Care
Outdated systems hinder patient care and frustrate clinicians. AGT assists in modernizing your infrastructure, all the while ensuring that core healthcare applications receive complete support.
Seamless IT Maintenance Without Disrupting Your Practice
IT upkeep usually gets pushed to the backburner in hectic healthcare environments. We completely control patching and updates, performing them after hours to minimise disruption.
Reliable Tools & Instant Access for Your Staff
Regular access problems can disrupt consultations and delay treatment. Our endpoint management guarantees that devices are dependable and ready to use throughout your practice.
Complete Data Protection & Compliance
Healthcare information is a top target for cyber attacks, and compliance is required. AGT secures your infrastructure with multi-layered security and enforces rigorous compliance, ensuring you meet and exceed the standards for the NHS DSP Toolkit, GDPR, and CQC inspections.
Here at AGT, we don't just pass tickets around, we fix them. Every request is handled by experienced engineers and not call handlers to ensure that we fix the issue the first time.
Whether handling ordinary hiccups or more complex issues, you can expect real-world results that enhance your team's performance.
Support That Fits the Way You Work
Whether you require fully outsourced IT or augmentative support to complement your internal staff, our offerings are designed to fill the gaps where you need them.
We're agile, responsive, and there when you need us. Whether you're expanding rapidly or simply require some added technical oomph, we're prepared to grow with you.
Reliable Tools & Systems
We use industry-standard tools and processes to offer secure, reliable, and transparent IT support.
From endpoint protection and remote monitoring to real-time reporting, every aspect is tailored to keep your systems in good health and reduce your downtime.
Built for Long-Term Growth
From day one and beyond, we approach your infrastructure strategically, seeking opportunities for improvement, not cosmetic repairs.
Our solutions are designed to optimise, standardise, and future-proof your system, making IT a growth driver, not an impediment.
In healthcare, reliable technology can be as critical as the care you provide. Imagine a practice where you can access patient records instantly and securely when it matters most, knowing your clinical systems are always available and that your practice meets all data protection standards for patient confidentiality.
This isn’t just a hypothetical. It’s the tangible outcome we deliver to our healthcare partners. We replace system vulnerabilities and data risks with a robust IT strategy that allows you to focus completely on patient outcomes. The featured story below details exactly how we put these principles into practice for a practice just like yours.
We provide scalable IT healthcare solutions to NHS practices, private clinics, dental practices, and care homes.
Can you help with electronic health record (EHR) systems?
Yes, our engineers have extensive experience supporting the UK's leading clinical systems, including EMIS Web and SystmOne. We ensure these critical EHR platforms are fully optimized, secure, and integrated with all your practice's devices.
How do you keep patient data safe?
Our healthcare IT solution includes encryption, access controls, and continuous risk assessments to facilitate compliance with regulatory requirements.
What does ongoing support involve?
We provide device monitoring, software updates, helpdesk support, cybersecurity, and compliance checks specific to healthcare.
Can you work with our internal IT team?
Yes, we often provide second-line or specialist support in addition to in-house IT staff to augment their skills.