01772 916 916
01772 916 916
Downtime, slow systems, and ineffective support take time and money away from your business.
We provide swift, outsourced IT support in Manchester, quickly fixing problems, improving infrastructure, and enabling your employees to do what matters most.
When your business can’t afford to be offline, AGT provides dependable IT support in Manchester, combining expert technical knowledge with a human-focused approach.
If you’re struggling with security risks, cloud migration issues, or constant support calls, our experts resolve issues quickly and keep your infrastructure stable.
We support SMEs and larger organisations with tools, technologies, and strategic knowledge to manage risk and ensure business continuity. By working with us, you’re gaining a proactive IT partner who’s available when you need them most.
We provide proactive, responsive support for daily issues, system maintenance, and planning, freeing your internal staff up to work on business initiatives.
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We craft, deploy, and support the critical IT infrastructure that forms the backbone of your business, including servers, networking, backups, and cloud, guaranteeing not just performance and scalability but also long-term resiliency.
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We assess your current infrastructure and provide professional guidance on optimisation, scalability, and cost savings, helping your IT investment keep pace with your business growth.
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We own your infrastructure outright, offering routine maintenance, monitoring, updating, and repairing of any flaws, ensuring trouble-free operation and reducing downtime.
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Instant assistance, wherever you are. Our experts offer immediate remote assistance for desktops, applications, and cloud applications, fixing most problems without having to wait for on-site visits.
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From installation to resolution, we handle physical and virtual servers on Windows and Linux platforms, backing up data, installing updates, and maintaining your systems stable.
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We keep your business network in peak condition. We set up routers, switches, firewalls, and Wi-Fi and fix connectivity issues quickly to avoid any loss of productivity.
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One-stop IT support with scheduled maintenance, unlimited helpdesk support, patching, and proactive monitoring. With AGT, your problems are prevented before they impact your business.
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Here at AGT, we don't just pass tickets around, we fix them. Every request is handled by experienced engineers and not call handlers to ensure that we fix the issue the first time. Whether handling ordinary hiccups or more complex issues, you can expect real-world results that enhance your team's performance.
Whether you require fully outsourced IT or augmentative support to complement your internal staff, our offerings are designed to fill the gaps where you need them. We're agile, responsive, and there when you need us. Whether you're expanding rapidly or simply require some added technical oomph, we're prepared to grow with you.
We use industry-standard tools and processes to offer secure, reliable, and transparent IT support. From endpoint protection and remote monitoring to real-time reporting, every aspect is tailored to keep your systems in good health and reduce your downtime.
From day one and beyond, we approach your infrastructure strategically, seeking opportunities for improvement, not cosmetic repairs. Our solutions are designed to optimise, standardise, and future-proof your system, making IT a growth driver, not an impediment.
Whether it's a system failure or a recurring IT issue, we're ready to act. This is how our step-by-step support process ensures rapid fixes and long-lasting reliability:
Start by contacting our Manchester help desk or completing our online form. You will be directed to a trained technician who will note the issue, assess its priority, and initiate some initial diagnostics. We aim to contact you quite quickly, usually within an hour, especially for business-critical problems affecting your business.
Our engineers access your system remotely or visit you on site, as best suited to the fault. We find the cause, not the symptoms. We keep you informed at every step, document the repair, and test thoroughly before reporting back on the solution.
Once your systems are functioning, we will audit what went wrong. If the problem reveals greater risks, we recommend appropriate measures to avert recurrence, whether through revised software, improved backups, or adjustments to infrastructure. You can also purchase an ongoing support package to reduce the risk of future disruption.
We provide services to small and medium-sized businesses in a range of sectors, including retail, hospitality, healthcare, and professional services. If your staff relies on technology daily, we are your IT partner who makes everything run smoothly.
Yes, we provide both. Most issues can be fixed remotely; however, if you actually need on-site assistance in Manchester, our engineers can be dispatched quickly to fix the problem.
Our standard SLA is for quick response, usually same-day or within hours. Urgent matters are given priority, and we remain in touch throughout to keep you informed until completion.
Yes. While our core support service is for Greater Manchester, we support businesses throughout the North West and the whole of the UK through remote means and local partners.
We provide adaptive contracts that grow with your business. Whether you need month-to-month care or project assistance, we'll create a plan that works for you, no lock-ins necessary.
We support businesses with IT services across the Midlands, Yorkshire, and North of England.
Our specialised managed IT services ensure your teams operate efficiently and stay ahead.
Our range of expert IT services will keep your Leeds teams running at pace.
In London, our managed IT support combines cutting edge technology with tailored solutions, keeping businesses agile in a fast-paced city.
